Mint Choc Lip Scrub

Didn't think this did anything for my lips i always have chap lips and the skin on my lips are still peeling i did use it two times and use a lip barm

A little pot of joy! I really enjoy using this both morning and night on my lips, makes them feel super soft and the scrub smells amazing.

Product is fine, nothing to write home about but the customer service is shocking. For a "small business" with stock in the biggest drug stores in the UK, putting a £5 sale on over the Christmas/New Year period without having customer support available (or even an automated email set up) is ridiculous. I ordered £35 worth of products having been a previous customer, and paid £4.95 for next day delivery on the 30th December. I did not recieve any updates or apologies for the delay until 7 days after placing the order. A whole week after I was supposed to have recieved my order. It then took another 2 days for my order to arrive. I got the shipping refunded which I am happy with, but I am extremely unsatisfied with the customer service. If you are going to make a sale live over a period where there are bank holidays, make it known to the customer that their order may be delayed as soon as they add items to their basket. I had tried emailing, I had messaged on Instagram, I had commented on posts on TikTok and Instagram (that were consequently deleted), but still heard nothing back. After the appauling customer service and the fat shaming comments about an influencer, I will no longer be purchasing anything from this business.

Smells delicious and works really well

Amazing quality and smell and I am telling my family and friends about how amazing Mallows Beauty is